How it is implemented

The initial requirement is to define the quality policy - vision - goal and the corresponding quality objectives which are monitored by the HACCP quality management plan.
Establishment of process requirements so that the product ends up safe as agreed.
Maintaining records, documenting and auditing these.
Implementation of the ISO 9001:2015 quality management system
Once 90 days processes are recorded usually applied at first level for any errors omissions.
Internal audit so that records are kept to confirm compliance with the quality system.
System overview - audit
Corrective actions
Audit and certification by the certification body


General requirements

  • Operating license
  • Quality Manual - HACCP
  • Quality policy and objectives
  • Procedures for product quality
  • Record keeping, monitoring, process compliance

Special Requirements

  • Operational framework of the organization
  • Understanding of the Agency and its operating framework 
  • Understanding the needs and expectations of stakeholders (customers, owners, suppliers, banks, partners, official bodies, etc.)
  • Definition of the scope of the quality management system and its process
  • Leadership and commitment to the quality management system
  • Focus - customer satisfaction as an end in itself
  • Establishment of the quality policy
  • Role’s responsibilities and competencies within the organization
  • Design of the QMS
  • Actions to address threats and exploit opportunities
  • Identification of threats and opportunities to the operation of the organization
  • Evaluation of actions to address threats and opportunities
  • Quality objectives and planning to achieve them.
  • Definition of quality objectives
  • Plan for achieving quality objectives
  • Support from resources and the environment in general
  • Infrastructure and environment for proper functioning
  • Monitoring resource measurement
  • Traceability
  • Operational knowledge
  • Professional competence
  • Awareness
  • Internal and external communication
  • Documentation of information
  • Publication and review
  • Control of documented information
  • Operation planning and control
  • Requirements for products services
  • Communication with customers
  • Identification of requirements for products and services
  • Review requirements for products and services
  • Design and development of products and services
  • Developing a plan for design and development
  • Incoming design and development
  • Control of design and development
  • Design and development results
  • Design and development changes
  • Production of products and provision of services
  • Control of product production and service delivery
  • Control of product production and service provision
  • Property owned by other customers or external providers
  • Safeguarding
  • Post-delivery activities
  • Change control
  • Release of products and services
  • Control of non-conforming results
  • Determination of non-conforming results
  • Recording of non-conforming results
  • Performance evaluation
  • Monitoring, measurement, analysis, and evaluation
  • Customer satisfaction
  • Analysis and evaluation
  • Internal inspections
  • Implementation of internal inspections
  • Review by management 
  • Results of management review
  • Improvement, opportunities for improvement, of the quality management system  
  • Non-compliance and corrective actions
  • Determination of non-conformities and corrective actions
  • Retention of documented information
  • Continuous improvement